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 Information stolen

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Daichi
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PostSubject: Information stolen   Sun Mar 17, 2013 1:38 pm

Hello

I have a question in relation the stolen of information account of forum. Perchance, a user could access the Internet user tools and I can not get them back, because he changed the email. That is, I do not have my email linked to the foundation of user tools. What to do?

Thanks a lot.

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:38 pm

Hello,

You can try using the utilities located here: http://www.forumotion.com/en/utils/

To restore the forum and/or modify the founder account in the attempt of a hack. Alternatively, if you have lost your password and it needs resetting, please follow this link: http://help.forumotion.com/t93821-lost-founder-s-password

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:39 pm

Thanks for the support, however, you do not understand me. They stole everything from me. I can not go into user tools because the hacker changed the email foundation in the tools, and on my forum.

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:39 pm


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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:40 pm

For example:
A hacker stole my access both the forum as well as the tools user, this hacker changed my address foundation tools. The question is: through the topic information above, I can recover my forum even email the foundation has changed the tools?

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:40 pm

Yes you may,

Have you tried this link: http://help.forumotion.com/t93821-lost-founder-s-password

They will reset your password and also a think do a backup to your forum..

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:40 pm

ok, thanks... i await Leeloo.

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:43 pm

Is the message you sent Leeloo, still in your Oubtbox or Sentbox?'

Sanket

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:43 pm

Hello!

I will explain to you what I mean.

I was hacked. The hacker stolen my email of fundation and my forum, leaving me without access to any tool. He changed the email address on the tools, and if I request a new password the same goes for his email.

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:43 pm

Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:44 pm

I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.

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PostSubject: Re: Information stolen   Sun Mar 17, 2013 1:44 pm

Sanket wrote:
Thats not the question I am asking, please answer my question whether the PM you sent to Leeloo has been read or not.
Sorry Sanket, i understand English well, but when I passed unnoticed in by message. I'm sorry!!! I'll finish this topic with Leeloo then. Could block it, please?
Leeloo wrote:
I received a PM yesterday, asking to come and see this topic.

I can change the creation email address of the forum if you provide me the first creation email address and the forum's URL by PM.
Yes Leeloo, i sent.

Thanks for accompanying me by private message PM.

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